
Welcome.
We shall walk together on this path of life, for all things are part of the universe, and are connected with each other to form one whole community.
~Maria Montessori
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Win/Win Guidelines

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Take time for cooling off if needed. Find alternative ways to express anger.
- Each person states their feelings and the problem as they see it using "I messages." No blaming, no name-calling, no interrupting.
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Each person states the problem as the other person sees it.
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Each person says how they themselves are responsible for the problem.
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Brainstorm solutions together and choose a solution that satisfies both-- a Win/Win solution.
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Affirm your partner.
A conflict is a fight, a disagreement, or a problem. It usually involves more than one person. Often people become angry during a conflict. Conflict resolution is solving the problem so no one loses, and so that physical force is not used. When we resolve a conflict successfully, both sides feel like their needs have been met.
The following are further explanation of words used in the Win/Win Guidelines.
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Reflective listening is listening with complete attention to the person speaking and repeating back in your own words what they just said. When people are listened to in this way, they feel affirmed, and they listen better to you when it's your turn to speak. |
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